Logikcull’s employees are helping democratize an essential legal process.
Since the start of the pandemic, 56% of employees have questioned the purpose of their day-to-day jobs, according to a 2022 Gartner study. This search for meaning has been a major driver of the Great Resignation and has left many companies looking for ways to meet the growing desire for personal purpose to retain their talent.
At the same time, the pandemic-driven shift to remote work has contributed to an equally thorny, if more arcane issue for businesses: a surge in user-generated content that poses mounting legal and compliance challenges.
At the cross-section of these seemingly unrelated trends is the global software company Logikcull. Through its cloud-based discovery platform, Logikcull is democratizing the hunt for evidence—making it easier, and far more affordable, for legal teams and professionals to access important information fast.
The process of discovery—the exchange of evidence in disputes and investigations—is little known outside of the legal world, but essential to the just resolution of litigation, investigations, and other legal matters. It’s also incredibly expensive, so much so that it’s not unusual for litigants to settle or give up halfway through a case because they’ve simply run out of money. The mountains of information generated by remote work, potentially discoverable in lawsuits in internal investigations, has only exacerbated the problem by further driving up cost and complexity.
By automating an antiquated process and accounting for these new forms of data, the company is making discovery accessible to all, and increasing the odds that individuals and organizations get a fair shake in court and in other legal proceedings.
It’s also attracting and retaining people who want to aid an important cause.
“Other discovery companies focus on catering to only those who can afford their expensive services, but our whole mission is around making the process of discovery available to everybody,” says CEO and cofounder Andy Wilson.
Wilson believes that this mission-driven focus, and the importance of the work itself, is part of what makes employment at Logikcull appealing to passionate and driven candidates. In internal surveys, employees often describe the environment as “very human” and “down to earth.” At the heart of this culture is its five core values: do the right thing, start with the “why,” put the customer first, pursue powerful simplicity and, crucially, “Be SHENG”—an acronym named for cofounder Sheng Yang that stands for smart, hungry and humble, empathetic, nimble, and gritty.
“Everyone who works at Logikcull reflects these SHENG attributes,” Wilson says. “That’s really important because the team you build is the company you build.”
Logikcull’s values also inform its expansive range of employee perks, from family health insurance with 99% of premiums paid by the company to a $250 monthly benefit employees can put toward expenses, such as gym memberships or cell phone bills. Since going fully remote in February of 2020, leadership has doubled down on perks that contribute to a healthy work environment and mental wellness. Logikcull now permanently offers half-day Fridays year-round, and provides employees both with an annual $1000 allowance for home office improvements and a subscription to the Calm app.
“The biggest challenge now is keeping the human element of the company intact,” says Wilson. “So, we are very focused on maintaining connections among employees no matter where they are located.”
The company devotes considerable resources toward fostering camaraderie and a sense of belonging across its workforce, which is spread across the U.S., Canada, and the U.K. Logikcull maintains regular rituals that allow employees to connect both virtually and in real life, such as weekly all-hands meetings, during which the company shares current projects and recent wins, and an annual full-company offsite, where the employees are invited to bring their families to a multi-day retreat, focusing on building personal connections. At the most recent offsite in Bend, Ore., voluntary activities included white water rafting, mountain biking, and a brewery tour.
“We make sure our people believe in our mission and that the work doesn’t ever feel transactional,” says Wilson. “The environment we’ve created here really allows people to do their best work.”